Data Protection and Privacy Statement
This Privacy Policy ("Policy") describes how Novawayzz Transportation Ltd ("Company", "We", "Us", "Our") collects, uses, discloses, and safeguards Your information when You use Our logistics services, website, and related applications ("Services"). We are committed to protecting Your privacy and complying with applicable data protection laws.
We collect Personal Data including name, contact details, shipping addresses, payment information, and shipment tracking data necessary to provide logistics services. We also collect technical data such as IP address, browser type, device information, and usage patterns through cookies and similar technologies when You interact with Our website.
Your Personal Data is used to process shipments, manage accounts, communicate service updates, process payments, comply with legal obligations, improve Services, and send marketing communications where permitted. We may aggregate and anonymize data for analytics and business intelligence purposes.
We share Personal Data with carriers, customs authorities, payment processors, and service providers who perform functions on Our behalf under strict confidentiality agreements. Data may be disclosed to comply with legal process, protect Our rights, or ensure safety. We do not sell Your Personal Data to third parties.
We implement appropriate technical and organizational measures to protect Personal Data against unauthorized access, alteration, disclosure, or destruction. Transmission of data over the internet is not completely secure; You acknowledge this inherent risk when using Our Services.
Personal Data is retained only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Shipment records are kept for the applicable statute of limitations period. Upon termination of Our relationship, data is securely deleted or anonymized unless retention is legally required.
You have rights to access, correct, delete, or restrict processing of Your Personal Data, and to object to processing or request data portability where applicable under relevant laws. To exercise these rights, contact Us using the information provided below. We respond to verified requests within required timeframes.
Our website uses cookies, web beacons, and similar technologies to enhance functionality, analyze usage, and deliver personalized content. You can manage cookie preferences through browser settings. Disabling cookies may limit certain website features.
Providing logistics services involves cross-border data transfers. We ensure adequate safeguards are in place for such transfers through standard contractual clauses or other approved mechanisms to protect Your Personal Data.
We may update this Policy periodically. Continued use of Our Services after changes constitutes acceptance of the revised Policy. We will notify You of material changes through Our website or direct communication.
For privacy questions or to exercise Your rights, contact Our Data Protection Officer at:
Novawayzz Transportation Ltd
Email: info@novawayzz.ca
The contact details above also serve as Our designated representative for data protection matters.
